Servify - Device Assistant 4.3.8

At Servify, we strive to provide exceptional after-sales service for consumer electronic devices to our customers. As part of our solution, we collaborate with top consumer electronic brands to create various Device Protection Plans.

Our app brings together OEM brands, service centers, logistic partners, and other stakeholders on one platform, ensuring a seamless user experience.

Device Life Cycle Management

Device Care -> Device Service Experience -> Trade-in

Device Care: Purchase Protection Plans for your mobile device, covering Accidental & Liquid Damage, Screen Damage, and Extended Warranty. All repairs are performed at authorized service centers using genuine spare parts.

Digital Service Experience: Easily book a repair from your home and enjoy free pick-up and drop-off of your portable device. You can track the entire repair journey digitally.

Trade-in Program: Our app utilizes an AI-based algorithm to thoroughly test the hardware of your device and determine its best value for trade-in.

Key Features:

• DEVICE PROTECTION PLANS:
  • Check eligibility using IMEI
  • Select a Protection Plan
  • Make online payments
  • Activate your plan
• DEVICE REPAIR:
  • Raise a device repair request*
  • Select contactless pick-up and drop-off from your location*
  • Prioritize your repair by pre-booking a visit to the service center
  • Track your repair journey using the mobile app or web portal
  • Pay online for repairs
  • Enjoy a paperless repair process
• NON PORTABLE DEVICE REPAIR:
  • Book on-site repairs for non-portable devices
  • Track the technician
  • Pay online for repairs
• TRADE-IN YOUR DEVICE:
  • Run diagnostics to check the health of your device
  • Get the best value for your device
• CONNECT:
  • Customer Support
  • Contact the brand's service center